German Customer Support agent

Are you fluent in German and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!

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• Communication with customers through online-chats, e-mails.
• Maintain prompt and empathetic attitude towards customers.
• Acknowledge and resolve customers’ complaints.
• Knowing our products inside and out so you can answer the questions.
• Ensure satisfaction of the customer and provide professional support for customers.

• Proficiency in both written and spoken German and English.
• Proactive attitude with a knack for customer support and sales.
• Excellent communication and negotiation skills.
• Strong attention to detail.
• Previous experience in a support role is advantageous.

• Working in dynamic European company.
• Decent Remuneration.
• Flexible work hours (shifts).
• Ability of career and professional growth within the company.
• Corporate events, team buildings.
• International team.